Refund policy

Returns & Exchanges

We only offer returns or exchanges for items that arrive defective.

If you receive a defective item, please complete the form below within 2 business days of delivery. Be sure to include your order number and a clear photo of the defect.

Our team will review your request and respond within 1–2 business days.

• If the item is confirmed defective and is in stock, we’ll ship a replacement right away.

• If the item is out of stock, we’ll issue a refund for the original purchase price of the defective screen to your original payment method.

If a return is approved for any reason other than a verified defect, a 10% restocking fee will apply, and shipping costs will be non-refundable.

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Digital Downloads Policy

Please note that no refunds will be issued on any digital design downloads.

• If an incorrect file was sent, the correct version will be emailed to the address provided at checkout.

• If you purchased a duplicate design, store credit will be issued for a future purchase—no refunds will be given.

All sales are final.